Registered Manager development
Practical coaching for new and aspiring managers on running a regulated service: oversight, audits, notifications, supervision and working with the regulator.
Training for care managers and their teams
Practical sessions that help managers lead a regulated service and help staff understand what good looks like, built around your own policies and the framework you are inspected against.
What we train
Each session is shaped around your service, your policies and the questions your regulator will ask.
Fit person interview coaching
One-to-one preparation for Registered Managers, Nominated Individuals and Responsible Individuals facing a CQC or Ofsted interview.
Inspection readiness workshops
Sessions that help your team understand what inspectors look for, how to talk about their work and how to find evidence quickly.
Policy walk-throughs
Your policies explained to the staff who have to follow them, so practice matches what is written down.
Induction support
Help designing a structured induction for new staff that meets your regulator's expectations and fits the people you support.
Safeguarding awareness
Practical sessions on recognising and reporting concerns, built around your own safeguarding policy and local procedures.
How training works with us
From agreeing what is needed to checking it has changed practice. Choose a stage to see who does what.
Stage 1 of 6
Agree what is needed
We start with who needs training, why, and what has to be different afterwards.
Your part
Tell us about your team, recent inspection findings and any deadlines.
Our part
Recommend the right sessions and agree the plan and fee in writing.
Stage 2 of 6
Shape the content
Sessions built around your service, your policies and the framework you are inspected against.
Your part
Share your policies and any examples you want covered.
Our part
Prepare materials and case studies drawn from your setting.
Stage 3 of 6
Deliver the sessions
Online or in person, in short practical sessions that fit around rotas.
Your part
Release staff and give them space to take part.
Our part
Run interactive sessions with real questions and scenarios.
Stage 4 of 6
Check understanding
Short questions and discussion show what has landed and what needs more work.
Your part
Encourage staff to be honest about what they found hard.
Our part
Note gaps and suggest follow-up for individuals or the team.
Stage 5 of 6
Record it
You get attendance records and session notes to keep with your training evidence.
Your part
Add the records to staff files and your training matrix.
Our part
Provide attendance lists, materials and a short summary.
Stage 6 of 6
Follow up
Training sticks when it is revisited. We help you check it has changed practice.
Your part
Use supervision and spot checks to reinforce it.
Our part
Offer refresher sessions and support where gaps remain.
What you get
The training plan and fee are agreed in writing before any sessions are booked.
Our sessions are not accredited qualifications. Where staff need one, we will tell you and point you to approved providers.
- Training plan agreed in writing
- Sessions built around your own policies
- Online or in-person delivery
- Session materials for your records
- Attendance records
- Follow-up recommendations
Training questions
Still unsure what applies to you? Ask us directly.
Are your courses accredited?
Our sessions are practical consultancy training built around your service. They are not accredited qualifications. Where staff need a recognised qualification, such as the Level 5 Diploma for managers, we point you to approved training providers.
Can you train our whole team?
Yes. We run sessions for managers, senior staff and front-line teams, online or in person, and can split them across shifts.
Do you prepare people for CQC and Ofsted interviews?
Yes. Interview coaching is one of our most requested services, for Registered Managers, Nominated Individuals and Responsible Individuals.
Can training be part of a wider review?
Yes. It often follows a mock inspection or audit, so the training targets exactly what the review found.
Need your team ready for inspection?
Tell us who needs training and why, and we will suggest a plan.